Information Technology
GTS has designed, developed, implemented and maintained information management tools and systems for more than a decade. We provide on-site and depot-level Information Technology and Help Desk support that is tailored to custom operational requirements and our customers' processes.
INFORMATION TECHNOLOGY SERVICES
- Predictive, Preventative and Remedial Maintenance in tiered Levels of Response
- 24x7x365 Help Desk
- Remote Diagnostics
- Engineering Change and Firmware update Services
- Relocation Services
- Surge Services
- Standby Maintenance
- Systems and Network Engineering, Analysis, Integration, Management, Refresh and Testing
- LAN/WAN Design, Implementation and Management
- Installation, Uninstallation and System Upgrade Services
- Web Page Design, Development and Maintenance
- OEM Agreements/Extended Warranties
TECHNICAL SUPPORT
Customer satisfaction depends on delivering quality products with well-defined product technical support and dedication to continual product improvement.
GTS provides technical services and support that follows and enhances our product performance from delivery to the End of Life.